Skip to content
Terms & Conditions
1. Services We Provide
-
Supply and installation of uPVC windows and doors
-
Composite doors
-
Window and door repairs
-
Measuring, quoting, customer support and related services
2. Quotes & Orders
-
Quotes provided on our Website or via call/email are estimates and may change after on-site inspection.
-
Orders are confirmed only after a written agreement, deposit (if required), and acceptance of the final quotation.
-
We reserve the right to refuse or cancel any order.
3. Pricing & Payments
-
Prices include materials, labour, and VAT (where applicable).
-
Payments must be made using the methods we provide (bank transfer, cash, card, etc.).
-
Deposits are non-refundable, unless otherwise stated in writing.
-
Work may be paused if payment schedules are not followed.
4. Installation & Access
-
Customers must provide clear access to the property for installation.
-
Any structural changes, plastering, painting, electrical or additional building work not included in the quote will be charged separately.
-
We are not liable for delays caused by weather, road conditions, supplier delays, or events outside our control.
5. Warranties
-
uPVC Windows: [Insert warranty years]
-
Composite Doors: [Insert warranty years]
-
ardware/Fittings: [Insert warranty years]
6. Cancellation Policy
-
Orders may be cancelled within 24 hours after confirmation unless materials have already been ordered.
-
Orders may be cancelled within 24 hours after confirmation unless materials have already been ordered.
-
Installation appointments must be cancelled at least 48 hours before the scheduled time.